)An error occurred getting the device URL. *An error occurred getting the device name. +An error occurred getting the device state. .An error occurred getting the device location. 5Windows was unable to get properties for the scanner. 9Windows was unable to get properties for the scan server. An error was returned while attempting to retrieve data from a device. Verify that the device is connected and is working properly. In order for Scan Management to display scan server logs, you must enable Remote Event Log Management in Windows Firewall on the scan server. Unable to connect Unable to start Event Viewer. Windows failed to contact the scan server you specified. This can be caused when the server name you specified does not match the name in the server certificate. If the server name from the certificate matches the server you want to connect to and you trust the network you are on, click Retry to restart the search with the certificate name.